Help Center
We do deliver overseas. If you would like to see our rate table, please see our . When you place your order, simply enter your address and the shipping options will appear.
You can return products whether they are faulty or not. For non-faulty products, you will need to raise a return within 28 days of delivery. We do not refund shipping for returns of non-faulty products.
A mounting box depth of 35mm is required for double USB sockets.
Yes.
A mounting box depth of 47mm is required.
Retractive toggles require 35mm back box depth and retractive rocker switches require 25mm depth.
A retractive 2 way and off toggle switch will be needed for this setup which is compatible with smart home applications.
Yes, but this can only be done on smart home applications when using retractive toggles.
The length of the drop on the hand painted collection of lights is 1.5m.
Yes, you certainly can. Your electrician will be able to do this for you.
They are compatible with E27 bulbs.
Yes, but you will need to ensure the bulbs you are using are dimmable bulbs.
Our fixed downlights can be changed from 3k and 4k to 6k. To change the colour temperature, remove the bezel, underneath there is a little black switch that you can use to switch between the colour temperature settings.
All downlights should have an air void around them when using insulation. The amount of space that should be left around the downlight depends on the type of bulb being used, as different bulbs run at different temperatures. Your electrician will be able to advise you on this.
Our downlights do not pivot all the way around, they operate on a bar and tilt left to right, not 360°.
Insert the bulb into the downlight pre-installation, push the wires from the top down into the light to make the light fitting hang out of the unit, you will then be able to easily fit the bulb into place.
No, the downlight and driver will need clearing behind it. 10-40mm or more space is needed around the downlight to allow heat to escape.
No, the colour temperature can only be changed on our fixed downlights.
Yes, they can. We have a few GU10 dimmable bulbs available on Elesi that can be used with the Lieber downlights.